Whisper (Qingyu) is a cloud service platform based on natural language understanding (NLU) and artificial intelligence (AI) dialogue technology. Whisper provides the means for enterprises to conveniently build chatbots. Even without deep knowledge of NLU and AI techniques, users can create and publish their own chatbots to websites, mobile applications, smart devices, etc. With the help of Whisper.
Benefits
Understanding
Industry-leading semantic similarity analysis technology applied in problem finding, clustering, generalization of similar sentences, etc.
With our unique sentence analysis algorithm, the platform accurately supports entity extraction and intent classification based on simple grammar templates. Combined with our semantic similarity algorithm, flexible customizations can be achieved.
Deep neural network model supports document comprehension, self-learning and continuously optimization
Conversation
Flexible skill combinations
Supports contextual understanding and multiple rounds of conversations
Supports entity slot operations in template answers
Supports third-party answer services
Supports rich components (multimedia outputs)
Service
Based on containerized and clustered deployment, the platform is easily maintainable and scalable
High availability, reliability, performance
Support privatized deployment
All-in-one working process: build, train, test, release within Whisper platform
Quick connection with multiple interfaces
Basic Concepts
Bot: Corresponds to an independent and complete dialogue system with independent personality attributes configuration. Multiple skills can be selected.
Skill: Skills are a set of question and answer pairs or a set of intentions to accomplish a specific task in a specific scenario.
Paired Corpus: A paired corpus consists of a set of similar questions and a set of answers. A paired corpus can be labeled with multiple classification labels.
Intent: Purpose that the user wants to express in the dialogue. The service organizes intents by the labelled slots in the question and answer templates.
Slot: The key information or restrictive conditions contained in the user's expression of intents. The system is represented as an entity dictionary. Users can customize the dictionary or use the built-in dictionary.
Organization of dialogue within the platform
Each user can create multiple bots
Each user can create multiple skills (In current version, two default skills are provided)
Each chatbot can be configured with multiple skills
Each skill can contain multiple intents or multiple Q&A pairs
Customized synonyms and entity dictionaries can be set for each skill